How to build an AI assistant people can trust.
AI shopping assistant for online shops: product cards, order status. Available for WooCommerce, PrestaShop, Magento, Shopify, BigCommerce and Wix Stores.
Yes, you can connect your own system or API to Kav, even financial analysis, an ERP or a CRM. We set it up together: connectors, modules and templates.
Illustrative examples of what Kav can connect to: appointments, order status and customer records. Patterns, not a list of finished integrations.
Honest scope for banks: a public branch and ATM locator exists today; balance and statement questions would use the same identity-first mechanism.
How a clinic configures Kav: appointment and billing lookups from its own scheduling system, with health data held to the strictest policy, plus a worksheet.
How a university configures Kav: repeat semester questions answered from registrar data, eligibility decided by an editable rule table, plus a cost worksheet.
How an insurer configures Kav: coverage questions answered from the current policy handbook, wording reviewed by two people, and claims handed to a person.
How a delivery business would configure Kav: parcel status, delivery rescheduling and problem reports from its tracking system, plus a numbers worksheet.
How a law or accounting firm configures Kav: consultation intake captured with context, meeting changes confirmed before they run, plus a numbers worksheet.
How a property manager would configure Kav: request status, service-charge balances and visit changes, using mechanisms already proven on city requests.
How a retailer configures Kav: order status, branch pickup and problem reports answered from its order and inventory systems, plus a worksheet for your numbers.
How a carrier configures Kav: data-usage and plan questions answered from the billing system as a real table, with a plan change offered in the same reply.
How a utility configures Kav: bill-spike and usage questions answered from its own billing system, with a worksheet to find where your money moves.
A five-minute way to test whether Kav pays for itself for you: the published plan prices, one formula, and the inputs only you can supply.
Yes — Kav connects to your CRM and other systems through connectors, configured once and reused everywhere. Here is what that means in practice.
Connecting a system to Kav is configuration, not a development project. How long it takes depends on your system — here is what actually decides it.
Kav's published prices: small-business plans from $39 a month, Business $325 and Organization $750, priced add-ons, and Enterprise by quote.
Kav is for businesses and organizations whose customers ask questions their own systems can answer — companies across industries, and municipalities too.
Kav isn't a municipal-only product. Its capability model and connectors fit any business whose customers ask questions Kav could answer from the business's own systems.
Asked about a sibling discount, Kav answers with a decision from a compiled rule table — and the reason behind it — never a guess the model made.
A long picklist stops being a dropdown and becomes a search box on its own — locked options shown with the reason why, never hidden.
A clinic's appointment question on WhatsApp is handled under the platform's strictest data class, floored there automatically, not by a rule someone remembered to add.
The same engine already answers for a utility, a clinic, a retailer and a law firm — each configured with new rows, never new code.
A store's customer asks where an order is. Identity federates to the store's own login; Kav never sees a password or takes an account number from the chat.
A blank message box is a bad first impression. Kav's menu editor lets an operator write the actual words that greet a customer, with no developer.
What happens when a customer asks to change something: confirmation first, then one durable, idempotent step — never a guess.
A utility customer asks why their bill jumped. Kav answers with the exact usage numbers from the billing system — never a figure the model made up.
When a bot hands a conversation to a person, here's exactly what arrives with it — so the customer never starts over.
