How much does Kav cost? The published prices
Kav's published prices: small-business plans from $39 a month, Business $325 and Organization $750, priced add-ons, and Enterprise by quote.
Kav publishes its prices. Five plans have a monthly price, three for small businesses and two for larger teams and municipalities; Enterprise is a quote. The pricing page is the source of truth, and this article is a summary of it.
The plans
Small business
| Plan | Price | Includes |
|---|---|---|
| Starter | $39 a month | Website widget, one channel (WhatsApp or Telegram), 300 conversations a month, hand-over by email or WhatsApp, no integrations set up by us (configure your own in the Studio). No set-up fee. |
| Plus | $89 a month | Two channels, up to one integration (calendar or booking, set up by us), 1,000 conversations a month, Agent Desk with 2 seats. |
| Pro | $189 a month | Three channels, up to two integrations (set up by us), 2,500 conversations a month, Agent Desk with 5 seats. |
Business and municipal
| Plan | Price | Includes |
|---|---|---|
| Business | $325 a month | Up to 2 integration modules set up by us, 5 Agent Desk seats, 3,000 conversations a month. |
| Organization | $750 a month | Everything in Business, one additional channel, 15 Agent Desk seats, 12,000 conversations a month. |
| Enterprise | Custom quote | Modules, channels, seats and volume sized to your organization. |
What you add on top
- Another channel: $19 a month each on Starter, Plus and Pro; $79 a month on Business and Organization (WhatsApp, Telegram, Messenger, Instagram, SMS, voice).
- Another integration module: configure it yourself in the Studio, for the kinds of systems Kav already supports, or ask us to connect it as a one-time project of $100 to $1,500 depending on the system. Never another subscription.
- Another Agent Desk seat: $15 a month on Plus and Pro; $20 a month on Business and Organization.
- Conversations beyond your monthly budget: $0.12 each on the small-business plans, $0.10 to $0.20 on Business and Organization, or move up a plan. Going over is an early warning, not a service cutoff.
Prices are in US dollars for reference; Israeli municipalities are billed in shekels.
Not sure which plan fits?
Every organization is set up by our team, and there is no self-service signup. Contact us with the systems you want to connect, the channels you use and roughly how many customers you serve, and a person will size a real quote. To test whether a plan pays for itself in your case, work out your break-even from these prices.
What the platform lets you control
Whatever plan you are on, several costs are visible and controlled inside the product:
- You get what you license. Modules are switched on per organization through a licence grant. Without the grant, a module can't be enabled.
- AI model spend has a hard ceiling. Each organization runs a cheaper model for routine work and a stronger one where it's needed, and a spending ceiling you set caps it.
- Adding a language shows its cost first. Turning on a new language shows how many articles would need translating before you confirm.