How to build an AI assistant people can trust.
How Kav is designed to capture leads with a confirmation step and look up invoice or deal status only for the verified customer. Contracts built; connectors planned.
How Kav keeps customer data secure: database-level separation between customers, encrypted secrets, audited staff access and encrypted backups.
When Kav has no approved answer it says so instead of guessing. How it fails safe, where answers come from and how a person takes over.
Numbers come from your systems, answers only from approved content, and a confidence gate hands off instead of guessing. Here is each safeguard against invented answers.
Kav is cloud-neutral: it runs as containers with no dependency on one cloud vendor. Here is how it's deployed and what that means for where your data lives.
Why some questions open a sign-in first and some answer instantly: the five assurance levels behind every capability.
A write never happens on the model's say-so. Kav shows exactly what it's about to do, and carries it out only once, only on your confirmation.
A crawled page becomes a draft, never a published answer. One named person submits it, a different person approves it, before a customer ever hears it.
Every staff look at a resident's personal data is a permanent, purpose-carrying record — and the ledger itself refuses edits.
When a customer asks what they owe, the answer must be right to the cent. How Kav keeps the words a model writes apart from the numbers your own system supplies.
