Simple pricing, built from our real costs

Every plan includes the website widget and knowledge base. Beyond that, you pay only for what you actually add — another channel, another back-office integration, or a bigger monthly conversation volume.

Which one fits you?

Small business, clinic or shop A website that answers repeat questions, on WhatsApp or Telegram too, and books the visit. Set up for you, no code. Best fit: Starter or Plus

Local municipality Property tax, parking, resident requests and queues, all through the same assistant, on whichever channel residents already use. Best fit: Organization

Growing business or academic institution Several channels, a team at the agent desk and connections to the systems you already use. Best fit: Pro or Business

Large city or regional authority Multiple departments, multiple back-office systems, high volume and a large support team: a fully custom plan. Best fit: Enterprise

Small business

Simple monthly plans, cancel any time. Every plan includes the website widget and knowledge base, and we do the set-up with you.

Starter

For a small business getting started: one channel, accurate answers

$39/month

Website widget plus one channel of your choice, set up free

Website widget + knowledge base
1 channel: WhatsApp or Telegram
300 conversations/month
Hand-over to you by email or WhatsApp, with the whole conversation
0 integrations set up by us; configure your own in the Studio*
Set-up by our team, no set-up fee

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Plus

For businesses that book: appointments straight into your calendar

$89/month

Two channels and up to one connected calendar or booking tool, set up by us

Everything in Starter
2 channels
Up to 1 integration (calendar or booking), set up by us*
1,000 conversations/month
Agent Desk with 2 seats
Set-up by our team, no set-up fee

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Pro

For a busy small business with a small team

$189/month

Three channels and up to two integrations, set up by us

Everything in Plus
3 channels
Up to 2 integrations, set up by us*
2,500 conversations/month
Agent Desk with 5 seats
Set-up by our team, no set-up fee

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* You can also connect your own tools yourself, without waiting for us: create connectors, bind them to what Kav already knows how to do, and set your rules and AI settings in the Studio, no code. It takes about an hour the first time. A brand-new kind of system is something we build with you. Read the step-by-step guide

Business and municipal

For teams with higher volume, several back-office systems or a public-sector budget. Municipalities can be billed yearly, in NIS.

Business

For growing teams that need integrations and a desk

$325/month

Website widget, knowledge base and up to 2 integration modules, set up by us*

Everything in Pro
Up to 2 integration modules included, set up by us*
5 Agent Desk seats
3,000 customer conversations/month
Hebrew, Arabic, English and more
Update content and policy with no release

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Municipalities

Organization

Multi-channel, for authorities and organizations with higher inbound volume

$750/month

One additional channel and up to 2 integration modules, set up by us*

Everything in Business
One additional channel included (WhatsApp / Telegram / etc.)
15 Agent Desk seats
12,000 customer conversations/month
Dynamics 365 bridge for the Agent Desk
Usage analytics and model budget controls

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Enterprise

For large cities and regional authorities with custom requirements

Custom quote

Modules, channels, desk seats and conversation volume sized to what you actually need

Everything in Organization
Unlimited integration modules, set up by us*
Every channel included
Desk seats and conversation volume sized to you
SLA and dedicated support
Full onboarding support

Let's talk

* Beyond the modules we connect for you, you can create more integrations yourself in the Studio, no code, for the kinds of systems Kav already supports, and keep them under your own control. A brand-new kind of system is something we build with you. Read the step-by-step guide

What's included in every plan

Regardless of tier — these are part of the engine, never a paid add-on.

Customer identity is verified on our side — it never comes from what someone types in the chat
Every figure, date and status comes from your real records — the AI never makes one up
A full log of every time staff view a customer's details
Hebrew and Arabic as equals from day one, with full right-to-left support
Permissions are set per action, not just per person
Update content, policy and channels yourself in the Studio — no waiting for a new version

Additional channels

The website widget is included in every plan. WhatsApp, Telegram, Messenger, Instagram, SMS and voice all use the same mechanism. Starter includes one channel, Plus two and Pro three.

Extra channel: $19/month on Starter, Plus and Pro, $79/month on Business and Organization

Integration modules

An integration module connects Kav to one back-office system: a calendar, a booking tool, property tax, a case-management system, any vendor. Each plan includes up to a set number, connected for you by our team: Plus up to one, Pro up to two, Business and Organization up to two. Want more? You can create more yourself in the Studio for the kinds of systems Kav already supports, or ask us to connect them as a one-time integration project. A brand-new kind of system is built with you.

Create more yourself in the Studio, or $100 to $1,500 one-time per extra module connected by us, depending on system complexity

Conversations and budget

Every plan includes a monthly customer-conversation budget. Beyond it, pay per additional conversation, or move up to a bigger plan, whichever makes more sense for you.

$0.12 per extra conversation on Starter, Plus and Pro; $0.10 to $0.20 on Business and Organization

Agent Desk seats

Plus includes 2 seats, Pro 5, Business 5 and Organization 15. Add a seat any time, no need to wait for renewal.

$15/month per additional seat on Plus and Pro; $20/month on Business and Organization

Campaigns & outbound communication

Reminders, renewal alerts and bulk notices you send out — not something a customer asked for. Available as an add-on on Organization, included on Enterprise. Consent, quiet hours and per-recipient muting are built into the mechanism, not configured by hand for each campaign.

$150/month to enable

$0.01 per email
$0.07 per WhatsApp message
$0.05 per SMS

Pricing FAQ

Onboarding is run by our own team from day one, so you never start alone. You can still configure more yourself later in the Studio.
Adding a channel, a module, or changing policy never needs a new release or downtime.
Went over your monthly budget? An early warning, not a service cutoff.
Prices shown in USD for reference; Israeli municipalities are billed in NIS, and yearly billing is available.

Let's build the exact plan for you

Every organization is different — how many back-office systems, how much inbound volume, and which channels your customers already use. We're happy to size a real quote together.

Talk to us Try the assistant