How much does Kav cost? The published prices
Kav's published prices: Basic $150, Starter $325 and Growth $750 a month, priced add-ons for channels, modules and seats, and Enterprise by quote.
Kav publishes its prices. Three plans have a monthly price; Enterprise is a quote. The pricing page is the source of truth, and this article is a summary of it.
The plans
| Plan | Price | Includes |
|---|---|---|
| Basic | $150 a month | Website widget and knowledge base; no integration modules and no Agent Desk; 800 conversations a month. |
| Starter | $325 a month | Up to 2 integration modules, 5 Agent Desk seats, 3,000 conversations a month. |
| Growth | $750 a month | Everything in Starter, one additional channel, 15 Agent Desk seats, 12,000 conversations a month. |
| Enterprise | Custom quote | Modules, channels, seats and volume sized to your organization. |
What you add on top
- Another channel: $148 a month each (WhatsApp, Telegram, Messenger, Instagram, SMS, voice).
- Another integration module: a one-time integration project of $100 to $1,500 depending on the system, not another subscription.
- Another Agent Desk seat: $20 a month.
- Conversations beyond your monthly budget: $0.10 to $0.20 each, or move up a plan. Going over is an early warning, not a service cutoff.
Prices are in US dollars for reference; Israeli municipalities are billed in shekels.
Not sure which plan fits?
Every organization is set up by our team, and there is no self-service signup. Contact us with the systems you want to connect, the channels you use and roughly how many customers you serve, and a person will size a real quote. To test whether a plan pays for itself in your case, work out your break-even from these prices.
What the platform lets you control
Whatever plan you are on, several costs are visible and controlled inside the product:
- You get what you license. Modules are switched on per organization through a licence grant. Without the grant, a module can't be enabled.
- AI model spend has a hard ceiling. Each organization runs a cheaper model for routine work and a stronger one where it's needed, and a spending ceiling you set caps it.
- Adding a language shows its cost first. Turning on a new language shows how many articles would need translating before you confirm.