Simple pricing, built from our real costs

Every plan includes the website widget and knowledge base. Beyond that, you pay only for what you actually add — another channel, another back-office integration, or a bigger monthly conversation volume.

Which one fits you?

Small business or standalone website Want your site to answer repeat questions on its own, with no back-office connection and no Agent Desk. Best fit: Basic

Local municipality Property tax, parking, resident requests and queues — all through the same assistant, on whichever channel residents already use. Best fit: Growth

Academic institution Student questions repeat every semester — scholarships, registration, schedules — with an Agent Desk for anything that needs a person. Best fit: Starter or Growth

Large city or regional authority Multiple departments, multiple back-office systems, high conversation volume and a large support team — a fully custom plan. Best fit: Enterprise

Choose a plan

Basic

For small businesses and websites — knowledge-base answers, nothing else

$150/month

Website widget and knowledge base only — no integrations, no channels, no Agent Desk

Website widget + knowledge base
No integration modules, no additional channels
No Agent Desk — self-service only
800 conversations/month
Hebrew, Arabic, English and more
Update content from the Studio — no release

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Starter

Getting started with an AI assistant — one channel, accurate answers

$325/month

Includes the website widget, knowledge base, and up to 2 integration modules

Website widget + knowledge base
Up to 2 integration modules included
5 Agent Desk seats
3,000 customer conversations/month
Hebrew, Arabic, English and more
Update content and policy with no release

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Growth

Multi-channel, for authorities with higher inbound volume

$750/month

Includes one additional channel, and up to 2 integration modules

Everything in Starter
One additional channel included (WhatsApp / Telegram / etc.)
15 Agent Desk seats
12,000 customer conversations/month
Dynamics 365 bridge for the Agent Desk
Usage analytics and model budget controls

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Enterprise

For large cities and regional authorities with custom requirements

Custom quote

Modules, channels, desk seats and conversation volume sized to what you actually need

Everything in Growth
Unlimited integration modules
Every channel included
Desk seats and conversation volume sized to you
SLA and dedicated support
Full onboarding support

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What's included in every plan

Regardless of tier — these are part of the engine, never a paid add-on.

Server-side customer identity — never a parameter the model or the caller controls
Every number, date and status comes from a real data-backed template — never authored by the model
A full audit record for every staff view of customer data
Hebrew and Arabic as equals from day one — full RTL
Per-operation permissions, not per-user
Update content, policy and channels from the Studio — no release

Additional channels

The website widget is included in every plan. WhatsApp, Telegram, Messenger, Instagram, SMS and voice — the same mechanism on every channel.

$148/month per additional channel

Integration modules

An integration module connects Kav to one back-office system — property tax, parking, a case-management system, any vendor. Starter and Growth both include up to 2 modules; each additional module is a one-time integration project, not another monthly subscription.

$100–$1,500 one-time per additional module, depending on system complexity

Conversations and budget

Every plan includes a monthly customer-conversation budget. Beyond it, pay per additional conversation, or move up to a bigger plan — whichever makes more sense for you.

$0.10–$0.20 per additional conversation beyond your monthly budget

Agent Desk seats

Starter includes 5 seats, Growth includes 15. Add a seat any time — no need to wait for renewal.

$20/month per additional seat

Campaigns & outbound communication

Reminders, renewal alerts and bulk notices you send out — not something a customer asked for. Available as an add-on on Growth, included on Enterprise. Consent, quiet hours and per-recipient muting are built into the mechanism, not configured by hand for each campaign.

$150/month to enable

$0.01 per email
$0.07 per WhatsApp message
$0.05 per SMS

Pricing FAQ

No self-service setup — onboarding is run by our own team from day one.
Adding a channel, a module, or changing policy never needs a new release or downtime.
Went over your monthly budget? An early warning, not a service cutoff.
Prices shown in USD for reference; Israeli municipalities are billed in NIS.

Let's build the exact plan for you

Every organization is different — how many back-office systems, how much inbound volume, and which channels your customers already use. We're happy to size a real quote together.

Talk to us Try the assistant