For owners who are too busy working to answer messages
Stop losing customers to unanswered messages.
You're under a sink, behind the chair, at the oven. Your phone buzzes. Someone wants to book, wants a price, wants to know if you're open. Kav answers them on your website, WhatsApp and Telegram, from what you taught it, and hands you the conversation when it needs a person. You keep working. They get an answer.
The live demo is free. Ask it what your customers ask you, and judge for yourself.
Answers on Your website chat WhatsApp Telegram
Your customers are writing right now. Who's answering them? Try the live demo
Hire the front desk that answers while you work.
You can't be on the phone and on the job at the same time. Kav can. Here's what that buys you.
Customers get an answer, not silence.
A message that sits unread is a customer deciding where else to go. Kav replies on the channel they chose, while you finish what's in your hands.
- Customer says: Hi, do you have room for me this week?
- Kav replies: We do. Which day suits you best? I can book it for you right here.Answered by Kav AI · You can take over whenever you want.
Say it once. Stop typing it all day.
Your hours, services, area, policies. Teach Kav once, and the questions that eat your day get answered without you.
- Customer says: What time do you close today?
- Kav replies: We're open until the evening today, and later on Thursdays.Source: your knowledge base. Illustrative.
Your Google Calendar, booking for you.
On Plus and Pro, our team connects your Google Calendar and Kav offers customers only the times you're really free, then books it right in the chat. No more "does Tuesday work?" five messages deep.
- Customer says: I need a check-up. When can you see me?
- Kav replies: I have a free time tomorrow morning, or later in the week in the afternoon. Which suits you?
- Kav replies: Done. I've sent a code to your email to confirm the visit.
Still your business. Still your call.
You decide what Kav knows. You take over any conversation, whenever you want. And when Kav doesn't know, it says so and hands it to you. It doesn't guess with your reputation.
- Customer says: Can I talk to someone about my order?
- Kav replies: Of course. I'm passing this to the team now, with everything you wrote.Handed to a person
- Prices, dates and statuses come from real data and templates, not from the AI's imagination.
- Set-up by our team. No code. No set-up fee.
- Monthly plans. Cancel any time.
You know exactly how this goes.
Mid-job.
Hands in an engine. Scissors mid-fade. Gloves on, patient in the chair. The phone buzzes and you can't touch it. By the time you can, they've already messaged the next business on the list.
- Customer says: Water is leaking under my kitchen sink. Can someone come?Goes unanswered
After you lock up.
You're finally home. The messages aren't done with you. Someone writes in the evening, hears nothing, and books with whoever answered first.
- Customer says: Locked out of my car. Can you help?Goes unanswered
The same question. Again.
"What are your hours?" "Do you do this?" "Where exactly are you?" You could type the answers in your sleep. And you still have to, between every single job.
- Customer says: What time do you close today?Goes unanswered
The back-and-forth.
"Can I come in?" "When suits you?" "Maybe Tuesday?" "Morning or afternoon?" Half an hour of messages later, nothing is booked and your focus is gone.
- Customer says: I need a bouquet for tomorrow. Do you deliver?Goes unanswered
Here's the part that hurts: a customer who hears nothing rarely complains. They just go somewhere else, and you never even knew they were there.
You didn't start a business to babysit your phone. Try the live demo
What happens to one message.
A plumber, a dentist, a bakery. A locksmith, a barber, a garage, a florist. Seven small businesses, seven very different customers, one assistant underneath, set up for each business with its own content. Picture yours.
What happens to one message.
The customer asks.
On your website, WhatsApp or Telegram, in their own words. No menus to dig through, no form first.
Kav answers from what you told it.
Your hours, your services, your area, your rules. If it can't find a reliable source, it says so and offers you.
Connect your Google Calendar. Kav offers customers only the times you're really free.
On Plus and Pro, our team connects your Google Calendar. Kav reads only when you're free or busy, never what your appointments are, and works out the open times to offer. The customer picks one, confirms with a code sent to their email, and gets a confirmation with a calendar invite. No double-booking yourself from memory.
Same answer, every channel.
One assistant serves all your channels. Nothing to rebuild when you add one.
You take over.
When a person is needed, the whole conversation reaches you, not a summary. Your customer never repeats themselves.
You change it yourself.
New price, new hours, new service? Update it in the Studio. No release, no downtime, no waiting on anyone.
A plumber, on WhatsApp. You're under a sink. Your next job is typing.
Your hands are wet and your phone is in the van. Kav answers, asks what you'd ask, and hands you a job you can quote before you call back.
- Customer says: Water is leaking under my kitchen sink. Can someone come?
- Kav replies: Sorry to hear that. Is it a slow drip or running water? And what area are you in?
- Kav replies: Thanks. I'm passing this to the plumber now, with everything you wrote, so a person takes it from here.
A dentist, on the website. Only the times you're really free.
Your Google Calendar is connected, so Kav offers only open times, never a slot you already gave away. Routine questions handled; anything clinical goes to your team. It gives no medical advice.
- Customer says: I need a check-up. When can you see me?
- Kav replies: I have a free time tomorrow morning, or later in the week in the afternoon. Which suits you?
- Kav replies: Done. I've sent a code to your email to confirm the visit.
A bakery, on the website. Cake orders, answered between batches.
Kav gathers what the customer wants, so you open one message and know exactly what to bake.
- Customer says: Can you make a birthday cake for Saturday?
- Kav replies: Of course. Which flavour would you like, and any message on top?
- Kav replies: Thank you. The baker will review this and confirm with you.
A barber, on the website. The chair fills itself from your real calendar.
Mid-fade, you can't type. Kav checks your Google Calendar for open times and books the chair. Nobody gets offered the slot you blocked for lunch.
- Customer says: Can I get a haircut and a beard trim on Saturday?
- Kav replies: Yes. Saturday I have a free time in the morning and one in the afternoon. Which one?
- Kav replies: Booked. Check your email for the code to confirm.
A locksmith, on WhatsApp. The first message gets caught, not lost.
You're on another job. Your next customer is standing next to a locked car, phone in hand, ready to call whoever answers. Kav answers, and collects what you need before you even look.
- Customer says: Locked out of my car. Can you help?
- Kav replies: Sorry, that's no fun. Can you share your location and what car it is?
- Kav replies: Got it. I'm passing this to the locksmith now, so a person takes it from here.
A garage, on Telegram. The car's on the lift. The customer doesn't have to wait for you to come down.
Kav handles the first question and passes you the details, so you call back already knowing the job.
- Customer says: My car makes a noise when I brake. Can I bring it in?
- Kav replies: Yes, you can. What make and model is it, and when could you come by?
- Kav replies: Thanks. A mechanic will look at this and confirm with you.
A florist, on WhatsApp. Orders keep coming while you arrange.
Kav takes down the order details, so your hands stay in the flowers and the order doesn't walk away.
- Customer says: I need a bouquet for tomorrow. Do you deliver?
- Kav replies: Happy to help. What's the occasion, and where should it go?
- Kav replies: Lovely. I'll pass this to the shop to confirm the details with you.
Order status. "Where's my order?" answered, not queued.
The most common question in any shop. When Kav is connected to your order system, it answers with the real status instead of a guess, and hands over to a person when the customer wants one.
- Customer says: Hi, where is my order? I ordered on Sunday.
- Kav replies: Let me check. Can you give me your order number?
- Customer says: It's 4821.
- Kav replies: Order 4821 is packed and out for delivery.
- Kav replies: Want to talk to a person about it? I'll pass the whole conversation to the shop.Needs the shop's order system connected; order number and status are illustrative.
After hours. The enquiry that used to wait until morning.
A customer writes when you're closed. Kav answers from your own content and takes their details for the team, so you start the day with a conversation, not a missed message.
- Customer says: Hi, I know it's late. Do you do emergency call-outs?
- Kav replies: Hi! We're closed right now. Tell me what's happening and your area, and I'll make sure the team sees it.
- Customer says: Burst pipe in the bathroom. I'm in the north side.
- Kav replies: Thanks. I've noted this, with your details, for the team.Illustration. Replies depend on what the business has set up.
Illustration. Not a capture of a live send. Illustration. Kav sees free and busy, not what your appointments are.
Electricians, clinics, contractors, salons, studios: if customers message you, Kav fits.
Your business is next. See it answer your questions. Try the live demo
What you see from your side of the counter.
No dashboards built for a call centre. Simple screens for a small team: a map of your conversation, one inbox for every channel, a place to approve what Kav knows, a simulator to test it, and rules you can actually read.
Kav Studio · Kav Agent Desk
Your conversation, as a map.
Every menu, question and handover is something you see in the Studio, not code. A published version is frozen; a change opens as a new draft.
One inbox for every channel.
Website, WhatsApp and Telegram conversations land in one queue. Nobody has to check three apps. Plus includes 2 desk seats, Pro includes 5.
The whole conversation, not a summary.
When a message reaches you, everything already said comes with it. You pick up mid-sentence, not from scratch.
Nothing goes live unread.
Kav reads your pages and proposes a draft; it doesn't publish it. One person submits, a different person approves, when your team has more than one person.
Content that keeps itself fresh.
Your sources are re-checked on a schedule, and a changed page becomes a draft for you to approve. A stale answer is something you catch, not your customer.
Test it before a customer sees it.
A simulator walks your published flow with your real copy, so "what happens if..." is something you watch, not guess.
Rules you can read.
Write your own rules as a simple table, test them before you publish, and when a rule says no, it says why.
Your colours, checked for contrast.
Every colour pair is checked when you save, so your chat stays readable. Built to WCAG 2.2 AA, with an automated check in our build.
Two model tiers and a spend ceiling.
A lighter model for simple questions, a stronger one when the question needs it, under a hard spend ceiling. No hidden default, no surprise.
One assistant. Everything a small business actually needs. Nothing it doesn't.
Answers, bookings, handover and rules are one mechanism, set up for your business with your content. No IT team. No developer. No code.
Answers
From your own knowledge base. Below its confidence threshold, Kav says it doesn't know and offers a person, rather than guessing.
Booking
On Plus and Pro, connect your Google Calendar and Kav offers only the times you're really free, then books the visit in the chat.
Rules
A decision is a table you can read and edit, tested before it goes live.
Channels
Website chat, WhatsApp and Telegram. One assistant answers on all of them.
Everything in it
| Feature | What it does for you |
|---|---|
| Website chat | Live on your site once the embed line is on the page. Included in every plan. |
| Customers write where they already are. Runs on your own WhatsApp Business account, approved by Meta. | |
| Telegram | The same assistant, the same answers. |
| Knowledge base | Kav answers from your content: your site, your documents, your words. Changes arrive as drafts for you to approve. |
| Honest answers | If Kav can't find a reliable source, it says so and offers a person. |
| Appointment booking (Plus, Pro) | Open times worked out from your real availability. The customer confirms with a code sent to their email, then gets a confirmation and a calendar invite. |
| Google Calendar (Plus, Pro) | Connected by our team as your plan's integration. Kav uses only your free and busy times to work out the open times it offers; it doesn't read your event details, and the AI sees only the computed open times. Disconnect whenever you want. |
| Handover to you | The whole conversation reaches you. On Starter, by email or WhatsApp. |
| Agent Desk (Plus, Pro) | One queue for every channel. Plus: 2 seats. Pro: 5 seats. |
| Suggested replies | On the desk, Kav can suggest a reply your team accepts, edits or ignores. |
| Rules | A simple decision table you write and test before publishing. |
| Integrations | Plus: up to 1 integration (calendar or booking), set up by us. Pro: up to 2. You can also connect your own tools in the Studio, no code. |
| Numbers you can trust | Prices, dates and statuses come from real data and templates, not invented by the AI. |
| Languages | Five languages, right-to-left included, done properly. |
| Change it yourself | Content, policy and channels in the Studio. No release, no downtime. |
| Privacy by design | Customer data is protected by design, and every staff view of it is recorded. |
| Set-up by our team | No set-up fee. Set-up in up to 2 hours. |
Reading about it is fine. Watching it answer is better. Try the live demo
Kav, or the way you do it now.
Same customers. Same messages. A very different evening.
Kav compared with answering everything yourself, or letting messages slip. A filled dot marks the clear advantage, a ring marks partial.
| What matters | Answering it all yourself | Letting messages slip | With Kav |
|---|---|---|---|
| A customer writes while you're mid-job | Waits until your hands are free | Goes unanswered | Clear advantage: Kav answers while you work |
| A customer writes after you've locked up | Waits until tomorrow | Goes unanswered | Clear advantage: Kav answers, and on Plus and Pro books a free time |
| The same question, again and again | You type it again | Nobody answers | Clear advantage: Kav answers from your knowledge base |
| Booking a visit | Back-and-forth messages | The booking doesn't happen | Clear advantage: On Plus and Pro, Kav books it in the chat |
| Offering times you're really free | Checking your calendar mid-job | Nobody checks | Clear advantage: On Plus and Pro, Kav offers only the open times in your Google Calendar |
| A question only you can answer | You answer it | It doesn't reach you | Clear advantage: Kav hands it to you, with the whole conversation |
| Who's in control | You, with all the work | Nobody | Clear advantage: You, and you take over whenever you want |
| Getting started | Nothing to set up, all the work | Nothing | Clear advantage: Set-up by our team, no set-up fee |
Clear advantage. A reading guide, not a savings claim. No percentages here.
Only one column lets you finish the job and still answer the customer.
Be where your customers already are.
Live today. Not on a roadmap.
Your website chat
Live
- Customer says: What time do you close today?
- Kav replies: We're open until the evening today, and later on Thursdays.Source: your knowledge base. Illustrative.
Live
runs on your own WhatsApp Business account, approved by Meta
- Customer says: What time do you close today?
- Kav replies: We're open until the evening today, and later on Thursdays.Source: your knowledge base. Illustrative.
Telegram
Live
- Customer says: What time do you close today?
- Kav replies: We're open until the evening today, and later on Thursdays.Source: your knowledge base. Illustrative.
One assistant on all three. Anything that needs a person lands in one place for you.
Ask it something on your own phone. Try the live demo
Live today. Set-up in up to 2 hours.
No code. No developer. No weekend lost to a setup wizard. Set-up by our team, in three steps.
Tell us about your business.
Your services, your hours, and the questions customers keep asking you.
Our team sets it up.
Your knowledge base, your channels, and on Plus and Pro, your Google Calendar. You don't start alone.
Go live. Stay in charge.
Kav starts answering. You step in whenever you want, and you change what it knows yourself, no release needed.
A person reads every request. Message us, and we'll take it from there.
Prices
Less than you'd guess. No set-up fee. Cancel any time.
Monthly, in USD. Every plan includes the website widget and knowledge base, set up by our team.
Think about what one lost customer costs you. Then pick the plan that fits how you work.
Starter
$39/month
For a small business getting started: one channel, accurate answers.
- Website widget + knowledge base
- 1 channel: WhatsApp or Telegram
- 300 conversations/month
- Hand-over to you by email or WhatsApp, with the whole conversation
- 0 integrations set up by us; configure your own in the Studio*
- Set-up by our team, no set-up fee
Plus
$89/month
For businesses that book: appointments straight into your calendar.
- Everything in Starter
- 2 channels
- Up to 1 integration (calendar or booking), set up by us*
- 1,000 conversations/month
- Agent Desk with 2 seats
- Set-up by our team, no set-up fee
Pro
$189/month
For a busy small business with a small team.
- Everything in Plus
- 3 channels
- Up to 2 integrations, set up by us*
- 2,500 conversations/month
- Agent Desk with 5 seats
- Set-up by our team, no set-up fee
* You can also connect your own tools yourself in the Studio, no code. Going over your monthly conversations is an early warning, not a cutoff. See full pricing
Not sure which plan? Try the live demo first, then message us on WhatsApp and we'll point you to the right one.
Still on the fence? Good. Here are the straight answers.
Will it sound like a robot?
It answers in plain language, from your own content. Don't take our word for it: the live demo is free, so go and try to trip it up.
Is it hard to set up?
No. Set-up is done by our team, no code, no set-up fee. Set-up in up to 2 hours.
What if it doesn't know?
It says so. Below its confidence threshold, Kav tells the customer it couldn't find a reliable source and offers a person. It doesn't guess, and it doesn't bluff on your behalf.
Can I take over?
Yes, whenever you want. Handed-over conversations arrive with everything already said.
Which channels?
Your website chat, WhatsApp and Telegram. WhatsApp runs on your own WhatsApp Business account, approved by Meta. How many channels you get depends on the plan.
Does it book appointments?
On Plus and Pro, yes. Connect your Google Calendar and Kav offers only the times you're really free and books the visit; the customer confirms with a code sent to their email.
Will Kav see my private appointments?
No. Kav uses only your calendar's free and busy times to work out the open times it offers. It doesn't read your event details, and the AI sees only the computed open times. You can disconnect it whenever you want.
Am I locked into a contract?
No. Plans are monthly and you can cancel any time.
Can it make up a price or a date?
No. Prices, dates and statuses come from real data and templates, not from the AI.
The fastest way to decide: test it yourself. Try the live demo
Frequently asked questions
More answers on pricing, set-up and channels.
Your next customer is typing right now.
Right now they're deciding: get an answer from you, or go to the next name on the list. Put Kav on the front line, keep your hands on the work, and stop paying for silence with lost customers.
Free live demo. No set-up fee. Cancel any time. Set-up in up to 2 hours.